Privacy Policy

VISITOR PRIVACY

Please refer to the privacy policy (“Privacy Policy”) below, which form part of the Terms.

1. Overview

We recognize that you have an interest in how we collect, retain and use information about you. DDSP is committed to protecting the privacy and security of personal data in accordance with the Singapore Personal Data Protection Act 2012 (“PDPA”) and other data protection laws, where applicable. We have implemented policies and procedures to ensure that personal data is handled responsibly and securely.

2. Collection of Personal Data

We may collect personal data from you, through the use of “cookies” (and/or similar technologies), which are small pieces of information that are stored by your browser on your computer’s hard drive. We collect, retain and use this information about you solely for the purpose of better understanding our users and their use of the Web Site, and to enhance user experience and analyze performance of the Web Site. By using the Web Site, you consent to the use of such technologies, subject to your browser settings.

We also collect information through the forms you complete on the Web Site, e.g. if you submit an enquiry or elect to subscribe to e-mail newsletters, etc. Such data may include your name, contact details, company affiliation, identification information, and information relating to your interactions with the Web Site.

3. Purpose of Use

Personal data collected by DDSP is used for legitimate business purposes, including managing relationships with clients, partners, and stakeholders, conducting due diligence and compliance checks, fulfilling regulatory obligations such as anti-money laundering and counter-terrorism financing requirements, and responding to inquiries or communications submitted through the Web Site.

4. Data Security and Retention

We consider your data to be private and confidential, and we use commercially reasonable measures in safekeeping and use. DDSP maintains appropriate technical and organisational safeguards to protect personal data against unauthorized access, disclosure, alteration, or destruction. We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal and regulatory requirements. DDSP will not release information collected about you unless we receive your prior consent or we are required by law to release information to the recipient. With permission, we may use your name and organization description in designated areas of the Web Site and services as well as other marketing materials used to promote DDSP.

5. International Data Transfers

DDSP may transfer and process personal data in jurisdictions outside your country of residence. In such cases, we take reasonable steps to ensure that the receiving parties provide a level of protection comparable to that required under applicable data protection laws.

6. Your Rights

Subject to applicable law, you have the right to request access to, correction of, or updates to your personal data held by DDSP. You may also withdraw your consent to the collection, use, or disclosure of your personal data, subject to legal or contractual restrictions. Requests may be directed to our compliance team at compliance@ddsp.io.

7. Cybersecurity and Fraud Prevention

DDSP implements robust cybersecurity measures to safeguard personal data and prevent fraudulent activities. You should be aware that official communications from DDSP will only originate from authorized corporate channels, including email addresses ending with “@ddsp.io”. DDSP will never request sensitive information such as passwords or banking credentials through unsolicited communications. Any suspicious activity should be reported immediately.

9. DDSP Services

This Privacy Policy applies to personal data for which DDSP determines the purposes and means of processing, including data collected through this Web Site. It does not apply to personal data that DDSP processes on behalf of its customers in the course of providing its services, which is governed by the relevant agreements between DDSP and those customers.

10. Updates to this Policy

DDSP reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date, and continued use of the Web Site constitutes acceptance of such changes.

11. Contact Information

If you have any questions or requests regarding this Privacy Policy or your personal data, please contact our compliance team at compliance@ddsp.io.